Privacypolicy
This privacy policy describes how Ice&Ivy (the "Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit our website, use our services or make a purchase at www. IceandIvy.com (the "Website") or otherwise communicate with us (collectively, the "Services").
In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, visitor to the Website, or other person whose information we have collected under this policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you consent to the collection, use and disclosure of your information as described herein. If you do not agree to this policy, please do not use the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons.
We will:
Post the updated policy on the Website,
Update the "Last Updated" date, and
Take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL DATA
In order to provide our Services, we collect – and have collected over the past 12 months – personal data about you from various sources, as described below.
The data collected depends on how you interact with us.
In addition to the specific uses below, we may use your information to:
communicate with you,
provide the Services,
comply with our legal obligations,
enforce our terms and conditions, and
protect the Services, our rights, and the rights of our users and others.
WHAT PERSONAL DATA WE COLLECT
Data we collect directly from you
Contact details such as name, address, telephone number and email address.
Order details such as name, billing address, delivery address, payment confirmation, email address and telephone number.
Account details such as username, password and security questions.
Store information such as products you view, add to your shopping cart or add to your wish list.
Customer service information, including information you provide to us when you contact us.
Certain features of the Services require you to provide certain information.
If you choose not to share this information, you may not be able to use certain features.
Information we collect via cookies
We automatically collect certain information about your interaction with the Services ("Usage Information") using cookies, pixels, and similar technologies.
This may include information about how you visit and use our Website and your account, including device information, browser data, network connection, IP address, and other interaction data.
Information from third parties
We may also receive information about you from third parties, such as:
Companies that support our Website and Services, such as Shopify.
Payment providers that process payment information (bank account, credit or debit card, billing address) to fulfil your orders.
When you visit our Website, open or click on our emails, or otherwise interact with our Services or advertisements, we or our partners may automatically collect information through online tracking technologies.
Any information we receive from third parties is treated in accordance with this policy.
We are not responsible for the accuracy of information provided by third parties or for their practices.
HOW WE USE YOUR PERSONAL DATA
We use your data to:
Provide products and services, including processing payments, fulfilling orders, sending account notices, and enabling you to leave reviews.
Conduct marketing and advertising, such as sending promotional emails, text messages or post and displaying advertisements for our products and services.
Ensure security and prevent fraud by detecting, investigating or taking action on suspected or illegal activity.
Communicate with you, provide customer service and improve the Services.
COOKIES
Like many other websites, we use cookies on our website. For specific information about the cookies we use in conjunction with Shopify, see:
https://www.shopify.com/legal/cookies
DISCLOSURE OF PERSONAL DATA
We may disclose your data to:
Suppliers or third parties who perform services on our behalf.
Business and marketing partners, including Shopify, to provide services and display targeted advertisements.
Affiliated companies within our corporate group.
USER-GENERATED CONTENT
The Services may allow you to submit product reviews or other content.
If such content is submitted to public areas, it will become publicly available.
THIRD-PARTY WEBSITES AND LINKS
Our Website may contain links to third-party websites.
We recommend that you carefully review their privacy and security policies.
INFORMATION ABOUT CHILDREN
The Services are not intended for children, and we do not knowingly collect personal data from minors.
SECURITY AND STORAGE OF YOUR DATA
No security measure is completely secure. Data you send to us may be insecure during transmission.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have the right to access your information, delete it, correct it, or object to certain processing.
INTERNATIONAL USERS
We may transfer, store, and process your information outside of the country where you live, including in the United States.
CONTACT
If you have questions about our privacy policy, please email us at info@iceandivy.com.